At Acumind Educational Consultancy, we are committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
If you have any questions regarding this Privacy Policy, please email: info@acumind.uk
Please read the following carefully to understand our practices regarding your personal data and how we treat it.
How we collect your information
We collect information about you when you:
- Visit our website
- Submit an enquiry form
- Request information about our services
- Register for consultations, assessments, or events
- Communicate with us via email, telephone, or social media
We also use analytics tools (such as Google Analytics) to automatically collect standard internet log information and details of visitor behaviour patterns.
The type of information we collect
The personal information we collect may include:
- Your name
- Email address
- Telephone number
- Postal address
- Details of your enquiry
- Information about the services you are interested in
- Any comments or information you provide voluntarily
We may also collect technical data such as:
- IP address
- Browser type
- Pages visited and the time of access
- Referring website information
This helps us understand how visitors use our website and improve the user experience.
How we use your information
We may use your information to:
- Provide the information, services, or guidance you request
- Respond to enquiries and support your educational needs
- Carry out our obligations arising from any agreements entered into by you and us
- Send marketing communications you have opted in to receive
- Notify you of changes to our services
- Improve our website and personalise your experience
- Conduct data analysis, research, and service optimisation
- Maintain the security and integrity of our website
- Measure the effectiveness of our communications and advertising (where permitted)
How long we keep your information
We retain personal data only for as long as necessary:
- To fulfil the purpose for which it was collected
- To meet legal, regulatory, or contractual obligations
- To support ongoing educational consultancy services
Where no ongoing relationship exists, we will securely delete your information once it is no longer required.
Access to your information
We do not sell or share your information with third parties for their own marketing purposes.
We may share your information with trusted ThirdParty Service Providers who work on our behalf, such as:
- Cloudbased software providers (e.g., Microsoft 365)
- Secure data storage platforms
- Communication and scheduling tools
- Professional service providers supporting our operations
These providers only receive the information necessary to deliver their service and are not permitted to use it for their own purposes.
We may also disclose your information if required to do so by law, regulatory obligation, or for the prevention of fraud or crime.
Security
While we take appropriate technical and organisational measures to protect your personal data, information transmitted over the internet can never be guaranteed to be completely secure.
Any data you transmit to us is at your own risk.
Once we receive your information, we apply strict procedures and security measures to help prevent unauthorised access.
We cannot accept responsibility for any loss or damage arising from information sent to us electronically or from us to you at your request.
Your Options
You can opt in or out of receiving marketing communications from us at any time.
We will only contact you for marketing purposes if you have given your explicit consent.
You can update your communication preferences by emailing: info@acumind.uk
Accuracy of your information
We aim to keep your information accurate and up to date.
If you believe any information, we hold is incorrect or outdated, please contact us so we can correct it:
info@acumind.uk
You have the right to request:
- A copy of the personal data we hold about you
- Correction of inaccurate data
- Erasure of data we no longer need
- Restriction or objection to certain types of processing
All requests must be made in writing.
Use of Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Understand how visitors use our site
- Improve website performance
- Deliver relevant content and advertising
- Store preferences to make future visits smoother
Cookies do not identify you as an individual.
You can adjust your browser settings to refuse cookies if you prefer.
Links to other websites
Our website may contain links to thirdparty websites for your convenience.
This Privacy Policy applies only to the Acumind website. We are not responsible for the privacy practices of other sites, even if accessed through links from our website.
We recommend reviewing the privacy policies of any external sites you visit.
Review of this policy
We review this policy periodically. Any updates will be posted on this page.
This policy was last updated in 2026.